Factors Determining the Successful Implementation of New Information Technology in a Professional Union
Norman Solomon et Andrew Templer
Volume : 47-2 (1992)
Résumé
This paper investigates the successful implementation of information technology in a provincial teachers federation. The basic question explored is whether a labour organisation will make special efforts to implement information technology in a responsible and consultative fashion in order to harmonize the needs of two important stakeholders, its employees and its members, and if so, how those needs will be harmonized.